I am a registered Roots & Shoots member, but I do not know my password. How do I log in to the website?
If you are an existing registered member, you can request a new password here.
How do I update my information?
To update your member information, click "my profile" in the upper right-hand corner. You can change your password, email, address and phone numbers and allow other website users to contact you through private message. Make sure to keep your information current to receive the eNewsletter, print newsletter and invitations to special events.
How do I update my group's profile?
To update your group's profile you must be listed as the group leader. Click "my profile" and in the bottom left-hand corner of the screen you will see a link to your group's profile. Be sure to indicate whether or not your group is accepting new members.
How do I get website logins for my group members?
If you are a group leader, you can assign individual website logins for up to 50 of your members. Login, go to "my profile" and click the "Group Members" tab. Complete the member information under "Invite Additional Members" and click Enter. After you are done entering all of the group members you wish to invite, click "Send Email To Members." Your members will then be sent an email inviting them to join your group.
How do I submit a Project Report?
After logging in to the website, you will see a box that reads "Submit A Project Report." Click this box, and you will be taken through the steps of posting your project to the Project Database. Submitting your projects is helpful to other members as well as to the Roots & Shoots National and Regional Offices.
I've submitted my Project Report to the Project Database but I also have photos. How do I submit them?
To submit photos from your group's projects you can either email them or mail hard copy versions to the USA National Office. In the future, members will be able to directly upload their photos to the website.
Is it possible to have two group leaders for our group? How do we both get website logins?
It is not currently possible for two group leaders to have access to the group profile. However, two leaders can either choose to share login information or list one leader as a member.
When will I receive my New Membership Kit?
Roots & Shoots no longer sends New Membership Kits in the mail. You now have instant access to all the Roots & Shoots resources once you become a member. Downloadable PDF resources, including the Roots & Shoots Handbook (formerly, the Coordinator's Manual), are at your fingertips in the Resource Center.
Why am I no longer receiving the weekly Roots & Shoots listserv?
The weekly listserv has been replaced with "The DIRT," which is distributed in the monthly eNewsletter and updated weekly. You can view "The DIRT" on the News/Events page to find the most updated information on grants and awards, online resources and events.
Why did the annual Roots & Shoots group membership fee increase?
There are now more membership options, ranging from $0-50. The Group Leader gives the group leader and up to 50 group members access to all the online tools. View the Benefit Comparison chart to see which option is best for you.
What's the difference between the Roots & Shoots Handbook and the Coordinator's Manual?
The Roots & Shoots Handbook is the updated version of the Coordinator's Manual. It includes information about the Roots & Shoots website and the latest membership changes. The Roots & Shoots Handbook is available to Premium Members as a PDF in the Resource Center.
It doesn't look like my state is covered by a regional office. Whom should I contact for support?
Roots & Shoots is continually working to expand. Eventually we hope to have regional offices serving all 50 U.S.states. Regional offices are established in areas where there is financial support and a large amount of Roots & Shoots activity. If you do not live in a state covered by a regional office, you can contact the National Office for support. We gladly accept donations to help expand the Roots & Shoots network.